Stop being your team's help desk.
Your team asks how your company does something, right inside the tool they are using. Handrax answers from your own documents, shows the steps and points at the exact field. When the answer isn't written down, it says so instead of guessing.
- Set up for you in about a week
- Works in any web tool
- Your data stays in the EU
- 1Set Pipeline to Renewals
- 2Keep the original deal owner
- 3Set Close date to the contract end date
Works in any web tool your team opens. We set yours up for you, for example:
- HubSpot
- Salesforce
- Pipedrive
- Zendesk
- Intercom
- Jira
- Asana
- Monday
- Xero
- QuickBooks
- Your own internal tool
See it work
One shortcut. Your company's answer. In whatever tool they're in.
The same questions. Every week. Usually to you.
Nobody wrote down how your company actually uses its tools, so it lives in one or two people's heads, and everyone queues up for them.
- 0:00Stops working. Searches Notion.
- 0:06Finds a doc from 2024. Not sure it's current.
- 0:09Messages the ops lead. Waits.
- 12:00Gets an answer. Two people lost their focus.
With Handrax12 seconds- 0:00Presses Alt ⇧ C without leaving the page.
- 0:04Gets your company's steps, with the source.
- 0:06The right field lights up on screen.
- 0:12Back to work. Nobody was interrupted.
How it works
Three steps. No new tool to learn.
- Alt⇧CSTEP 1
Press Alt ⇧ C in any tab
The panel opens beside the page they're on. Nothing to switch to, nothing to search.
- Which pipeline for a renewal?STEP 2
Ask like you'd ask a colleague
It already knows which tool and which record they're looking at, so the question can be short.
- 1Set Pipeline to RenewalsSales playbook · NotionSTEP 3
Get your company's answer
The steps, the document they came from, and the right field highlighted on screen.
What you get
The right answer, or an honest “not yet”.
Answers only from your documents
Your process docs, playbooks and policies, however messy they are today. Every answer names the document it came from, so anyone can check it.
Points at the exact field
No hunting through tabs. The field they need lights up on the page they're already on.
Says “I don't know”
If your documents don't cover it, it won't make something up. A wrong answer costs more than no answer.
A list of what your documents are missing
Every question it couldn't answer lands on one list, most asked first. Write the answer once and it's covered for everyone, from then on.
Works in any web tool
CRM, helpdesk, projects, finance, and the internal tool you built yourselves. One shortcut everywhere.
4 steps, from your sales playbookNew starters work from day one
They ask Handrax instead of shadowing someone for a month, and your senior people keep their focus.
See it with your own documents.
Send us three of them. On a 30-minute call, we answer your team's real questions live.
Trust
Safe to hand to your whole team.
Built for the person who gets the blame when an answer is wrong. That's why it would rather say “I don't know” than guess.
Never makes things up
It only answers when it can point to one of your documents. Otherwise it says it doesn't know.
Every answer shows its source
The document it came from is one click away, so your team can check any answer themselves.
Reads, never writes
It reads the page address and the fields we agree with you. It never edits a record.
Stored in the EU
Your documents live in one EU database, walled off from every other company.
Never training data
Your documents answer your questions and nothing else. Every provider is named on our privacy page.
Delete means deleted
Leave, and your documents and history are removed at once. Backups age out within 30 days.
Why not just…
How it compares to what you do today.
| Handrax | ChatGPT | Your wiki | Asking a colleague | |
|---|---|---|---|---|
| Knows how your company does it | If kept up to date | |||
| Answers inside the tool you're using | ||||
| Points at the exact field | ||||
| Says when it doesn't know | ||||
| Nobody gets interrupted | ||||
| Shows what your documents are missing |
Setup
Live in about a week. We do the work.
No project, no integration, nothing to install on your servers. Your part takes about an hour.
- Day 1
You send your documents
However they exist today: Drive, Notion, PDFs, that one spreadsheet. You reformat nothing.
- Days 2 to 4
We set everything up
We organise your documents, set up your tools, and test it against your team's real questions.
- Day 5
A 15-minute team call
Everyone adds the extension and asks a first question. That is the whole training.
- Every Monday
Gaps get filled
An email lists what it couldn't answer, most asked first. Write each answer once.
The maths
What the repeated questions cost you.
Move the sliders to match your team. We measure the real number with you after three months.
Pricing
Start with one month. Keep it if it works.
No charge per question, no annual lock-in. After the first month it's month to month on 30 days' notice.
Credited in full to your first invoice if you continue.
- Four weeks, up to 15 seats
- One tool of your choice
- Setup included, normally €500+
- We load your documents for you
Standard
Up to 3 tools
One team, or a small company running on a few systems.
- 10 seats minimum
- Any 3 tools
- A weekly list of what it couldn't answer
- Two months free on annual
Plus
Up to 6 tools
The whole company: sales, support, ops and finance, each in their own system.
- Everything in Standard
- Any 6 tools
- Priority when we set up a tool you need
- Two months free on annual
Enterprise
Every tool you have
Including the ones you built yourselves.
- Every tool you have
- Your in-house systems set up and kept working by us
- A named contact when a tool changes
- Annual terms
Setup from €500 on every plan, quoted with the rollout. A tool is one product, however many screens it has. Prices exclude VAT. Invoiced, not card-metered. Questions: hello@handrax.com
FAQ
Questions buyers ask us.
Yours not here? It's the first thing we'll answer on the call.
How is this different from asking ChatGPT?
ChatGPT knows how a typical company works, which is exactly the answer that gets someone in trouble. Handrax only answers from your documents, names the one it used, and says so when your documents don't cover the question. That refusal is why you can let your team use it without checking behind them.
We don't have proper documentation. Is this for us?
Almost nobody does. Send what exists: half-finished docs, an old wiki, a few PDFs. Handrax answers what's covered and puts everything else on one list, most asked first, so you know exactly what to write down. Most teams find that list is much shorter than they feared.
What if an answer is wrong?
Every answer names its source, so it's traceable to one document. Before your team goes live we test it against your own top 20 real questions, including ones your documents can't answer, and we don't schedule the rollout until it passes.
How does my team get it?
It's a Chrome extension. On a 15-minute call everyone adds it, signs in with their work email and presses Alt Shift C. Your IT admin can also push it to everyone at once. Nothing is installed on your servers and nothing changes inside your tools.
Which tools does it work with?
Any tool your team uses in a browser: CRM, helpdesk, project and finance tools, and the internal tool you built yourselves. We set up each of your tools during setup week, usually a day or two of our work each, included in the price.
Doesn't HubSpot Breeze or our tool's own AI already do this?
Those assistants know how the tool works. They can't know that your company needs a manager's sign-off above 10%, because that rule lives in a document they've never seen. If your question is "how does this tool work", use theirs. Ours is "how do we do this here".
Where does our data go?
Your documents are stored in an EU database, walled off from every other company. To make them searchable their text is processed once by our search provider, and answering sends only the relevant excerpts to our AI provider. Neither trains on them. Every provider and where it runs is listed on the privacy page.
What happens if we cancel?
After the first month it's month to month on 30 days' notice, with no minimum term. When you leave, your documents and question history are removed from our database straight away, and backups age out within 30 days.
Bring three of your documents. We'll answer your team's real questions.
Thirty minutes, live, on your own material. If it can't answer them, there's nothing to sell you.